Subscriptions Help

To manage your existing subscriptions, please follow the instructions below:

1. Visit Tebex Self-Service Portal

Go to the following URL: https://checkout.tebex.io/payment-history/login

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2. Enter Your Associated Email Address

Ensure you enter the email address that you originally used when setting up the subscription. If you’ve lost access to this email, or you can’t remember it – please contact us on our discord server to help.  

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3. Check Your Email for Login Link

Log into your email – if the email you entered has been used on the tebex store system, you will receive a login code. Click the View Payment History button within the email message – in order to continue the process.

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4. Go To Your Subscriptions

Once you arrive on the page, you should see a payment transaction history. Look along the top bar of the page and click the subscriptions link. 

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5. Manage Your Specific Subscription

You should now see a list of past or active subscriptions, to the right you are able to then manage / change your payment method or cancel your Starfall SMP subscription.